FAQ

Frequently Asked Questions

HOW DO I CHOOSE THE RIGHT SIZE?
Check our Size Guide on each product page. Measure around the knee as instructed — if you're between sizes, we recommend sizing up.

HOW LONG DOES SHIPPING TAKE?
Standard delivery takes 2–3 business days (25 QAR). Express delivery takes 1–2 business days.

CAN I RETURN A PRODUCT?
Yes, within 7 days of delivery if unused and in original packaging. See our Return Policy for full details.

DO YOU SHIP OUTSIDE QATAR?
Currently we ship within Qatar only. Contact us for international inquiries.

HOW DO I TRACK MY ORDER?
You'll receive a tracking link via WhatsApp/SMS once your order ships.

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit/debit cards and secure payment gateways available at checkout.